Conor Headon

Conor Headon

 Senior Consultant - Commercial & Strategy

Conor has over 25 years successful market place leadership in the mobile technology sector across all segments – enterprise, SMB and retail. He has vast experience in start-up environments and has considerable experience in negotiation and managing M&A transactions.

Conor provides independent  industry, sales and marketing, strategic, and management consultancy services, to start-ups and corporate organisations. Conor is currently retained by the boards of a number of Irish and international companies.

James Addie

 Senior Consultant - Commercial & Retail

Having spent the last 20 years in the mobile telecommunications industry, James is a vastly experienced Mobile Communications Expert who has held Director & Senior Management Positions across many segments in the Telecoms and Retail environments.

James is a results focused individual with an expertise in developing and implementing business, commercial & retail strategies. Most recently James served for over 13 years as a Director and member of the Senior Management Team for the largest International Telecoms Retailer in the Irish Market. 

Jamie Headon

Jamie Headon

Data Analyst

A graduate of University College Dublin Jamie works with Mobile Intelligence as a Data Analyst and leads our research and analytical program.

Jamie's attention to detail and his ability to interpret complex data sets and translate them into visual representations, understandable to cross functional team members, is invaluable in this data heavy environment.

Ronan Murphy

Ronan Murphy

Senior Consultant - Commercial & Enterprise

With over 25 years’ experience in the Mobile Telecoms arena Ronan is one of the industries most experienced and acknowledged enterprise level strategic consultants. Ronan specialises in working with Enterprise, International and Public Sector clients.

As a recognised thought leader and market strategist in mobility, he has been invited to participate as judge, panellist and speaker at various mobile technology events.

He has also acted as advisor to many vendors wishing to participate in the Irish market.

Mickaella Glynn

Mickaella Glynn

Consultant - Operations

Worked in the Telecommunications and IT industry for 15 years - managed various Customer Care and Service teams delivering service to customers which include mobile networks, small businesses and some of the top companies and government departments in Ireland.

Specialties include First/Second/Third Line Support and project planning/Implementation for Windows Server Platforms, Microsoft Exchange Platforms, VMware, Zyxel and Sonicwall Firewalls, antivirus solutions, onsite/Online Backup solutions, iOs/Android Platforms and devices.

Paul Conaty

Paul Conaty

Consultant - Mobile Solutions

Paul has over 14 years experience in the ICT sector. He worked for UPC for the last 13 years moving up through roles from desktop Engineer to Systems Administrator and finally, Senior Systems Engineer, managing all of UPC Ireland’s internal IT Datacentres. 

Apart from in-depth knowledge on managing large scale Enterprise infrastructure such as Citrix, VMWare, Microsoft Active Directory, Lync and Exchange environments among others, Paul also holds several security qualifications including CISSP and is a Associate Committee Member of the Irish Information Security Forum (IISF). Paul also holds a diploma in Business and IT.

Paul was the technical lead on several large mobility projects for UPC, delivering smart device solutions for the Field operations and Retail departments amongst others. 

Derek Ashmore

Senior Consultant - Commercial, Operations & Strategy

Derek has worked for 27 years in the IT and Telecoms industry, holding a number of leadership roles in Sales and Consultancy. He has worked in the telecoms sector with service providers and manufacturers during this period. He led the Customer Service Delivery Business for Cable & Wireless, prior to his 3 years at the head of the Ireland & Scotland Sales team for Nortel Networks. His most recent role found him delivering Global Business Transformation deals for BT.

He specialises in understanding and delivering the true customer experience across fixed and mobile technologies. His knowledge and experience extends to Telephony, Contact Centre, Mobility, Business Transformation and the Managed Services that encompasses these technologies and services.

Kim Robertson

Senior Consultant - Project Management & Strategy

Kim has worked for 19 years in the contact centre & telecoms industries in both operational and consultancy focused roles. Initially spending 15 years in the UK finance Market, 8 of these were involved in the set up of 3 new UK retail banks for leading European financial institutions and managing their new delivery channels including contact centres.

Since then Kim has been involved in the telecoms industry supporting major global blue chip companies in project management and operational strategy. Specialising in customer experience and channel strategies, Kim’s background and experience is in Business Transformation, Managed Services, Contact Centre solutions, Change Management, Business Processing & Redesign and Outsourcing.

Tom Conachy

Non Exec Director - Head of Governance

Tom is a qualified accountant and previously worked as Tax Director in Mazars and PWC. Tom has worked with clients in the hospitality sector and entertainment sector for almost twenty years. Included in his client profile are international recording artists, soccer and rugby internationals and TV personalities. 

Professional Qualifications and Membership

Tom is a Qualified Accountant and is also an experienced lecturer with the Institute of Chartered Accountants, Association of Chartered Certified Accountants (ACCA), Griffith College and Institute of Bankers. He is author of the Griffith College Dublin taxation manual and is author of numerous articles on taxation for the Irish Independent and Sunday Business Post.

Mobile Intelligence Ltd

12 Sandyford Office Park, Dublin 18
Tel: +353 (0)1 2932 500
Fax: +353 (0)1 2944 876